Lastrap is a micro company which means we can treat each and every customer as an individual. If the information below doesn't answer your questions please get in touch.
For orders in the UK we ship everything using 1st Class Royal Mail. Orders that are received before 3pm on week days are posted the same day. The Royal Mail's 1st Class service is usually next day but not always. Orders received over the weekend are posted first thing on Monday.
A prepaid returns bag is included with all orders. If you should need to return your order, simply use the prepaid returns bag being sure to include a note saying who you are and if you're after a refund or a different size. Refunds are issued the moment I receive the return.
We will always try to accomodate any special needs you might have. We can't promise to help everyone but we do manage to meet most requests.